Event Status Reason Codes

Event Status reason codes are pre-defined explanations that you can create to indicate why the status of an event was changed to Pending, Completed, Canceled-Charge, or Canceled-No Charge. For example, you might create an Inclement Weather reason code for changes in event status to Canceled-No Charge. Then if you must cancel a class due to bad weather, you can apply the reason code to explain why the event status was changed to Canceled-No Charge.

On the Manage Reason Codes page you can create a new reason code, or search for an existing reason code to view or change.

To create an event status reason code

1. Click Setup.
2. In the Schedule Setup submenu, click Configuration.
3. On the Schedule Configuration page, click Reason Codes at the top right corner of the page.

You can also access the Manage Reason Codes page from Setup > Settings > Reason Codes.

4. In the Type list, select the type of reason code you wish to create.

The default reason code is Event Status.

5. Click Create.
6. In the Reason Code text box, type a name.
7. In the Select Class Statuses box, move the desired statuses from the Available list to the Selected list.
8. In the Select Appointment Statuses box, move the desired statuses from the Available list to the Selected list.
9. Click Save.